PEAK PULSE AUTO CARE PRIVACY POLICY

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Effective Date: August 23, 2026

Peak Pulse Auto Care respects the privacy of our customers and website visitors. This Privacy Policy explains what information we may collect, how we use it, how it may be shared with service providers, and the choices available to you.

By using our website, contacting Peak Pulse Auto Care, requesting information, or booking a service, you acknowledge the practices described in this Privacy Policy.


1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide when contacting us, requesting information, booking an appointment, or receiving a service.

This information may include:

• Name
• Telephone number
• Email address
• Vehicle make, model, year, condition, and other vehicle-related information
• Requested services
• Appointment date and time
• Messages and communications with Peak Pulse Auto Care
• Photographs or videos of a vehicle when relevant to evaluating, documenting, or performing a service
• Information reasonably necessary to complete or document a service

We do not intentionally request sensitive personal information that is unnecessary to provide our services.


2. BOOKING INFORMATION

Peak Pulse Auto Care may use third-party scheduling or booking services, including Reservio, to facilitate appointments.

Information entered through a third-party booking platform may also be processed according to that provider's own privacy practices and terms.

Peak Pulse Auto Care does not control the independent privacy practices of third-party platforms.


3. PAYMENT INFORMATION

When electronic payments are accepted through a third-party payment processor, payment information may be processed directly by that provider.

Peak Pulse Auto Care does not intentionally store complete credit or debit card numbers through its website unless specifically provided through an authorized payment system designed for that purpose.


4. HOW WE USE INFORMATION

Information collected may be used to:

• Respond to customer inquiries
• Provide service recommendations
• Schedule, confirm, modify, or manage appointments
• Communicate before, during, or after a service
• Perform requested detailing services
• Document vehicle condition and completed work
• Provide customer support
• Maintain business and service records
• Process or document payments
• Improve our services and customer experience
• Request customer feedback or reviews
• Protect Peak Pulse Auto Care, its customers, and its business operations
• Comply with applicable legal or regulatory requirements

We do not sell or rent customers' personal information.


5. PHOTOGRAPHS AND VEHICLE DOCUMENTATION

Peak Pulse Auto Care may photograph or record a vehicle before, during, or after service for purposes such as condition documentation, quality control, service records, or demonstrating completed work.

Any separate use of identifiable customer information is handled in accordance with this Privacy Policy.

Customers may contact us regarding concerns about the use of photographs associated with their vehicle.


6. COMMUNICATIONS

When you provide a telephone number, email address, or other contact information, we may use it for communications reasonably related to your inquiry, appointment, service, or customer relationship.

These communications may include:

• Appointment confirmations
• Appointment reminders
• Questions concerning the vehicle
• Service updates
• Completion notifications
• Follow-up communications
• Review or feedback requests

You may ask us to stop nonessential communications at any time.


7. INFORMATION SHARING

Peak Pulse Auto Care may share information with third parties only when reasonably necessary to operate the business or provide requested services.

These parties may include:

• Booking and scheduling providers
• Website service providers
• Payment processors
• Communications providers
• Professional advisers
• Governmental or legal authorities when required by law

Third-party providers may process information under their own privacy policies and security practices.


8. DATA SECURITY

Peak Pulse Auto Care takes reasonable administrative and technical measures to protect customer information.

However, no website, electronic communication, cloud service, or data-storage system can be guaranteed to be completely secure.

Customers should therefore avoid sending unnecessary sensitive information through ordinary email, text messages, social media, or other unsecured communication methods.


9. DATA RETENTION

We retain customer and service information only for as long as reasonably necessary for legitimate business, accounting, customer-service, legal, or recordkeeping purposes.

Certain records may be retained longer when required by applicable law or when reasonably necessary to document a transaction or service.


10. THIRD-PARTY LINKS

Our website and social-media profiles may contain links to third-party websites and services, including booking platforms, Google, social-media platforms, maps, and other external services.

Peak Pulse Auto Care is not responsible for the privacy practices, security, availability, or content of independent third-party websites.


11. YOUR PRIVACY CHOICES

You may contact Peak Pulse Auto Care to request reasonable access to, correction of, or deletion of personal information maintained directly by us, subject to applicable legal, accounting, contractual, and recordkeeping requirements.

Requests may be submitted to:

peakpulseautocare@gmail.com

We may need to verify the request before modifying or deleting information.


12. CHILDREN'S PRIVACY

Peak Pulse Auto Care's services are not directed toward children, and we do not knowingly collect personal information from children for marketing purposes.


13. CHANGES TO THIS PRIVACY POLICY

Peak Pulse Auto Care may update this Privacy Policy when business practices, services, technologies, or legal requirements change.

The current version will be published on our website with its applicable effective date.


14. CONTACT

Questions concerning this Privacy Policy may be directed to:

Peak Pulse Auto Care
Guaynabo, Puerto Rico
Email: peakpulseautocare@gmail.com
Website: peakpulseautocare.com


© 2026 Peak Pulse Auto Care
A Higher Standard of Clean.